Other papers and publications by the writer are available from his personal website

 

Reference:

Uys, P.M. (1997, June). Supporting Cyber Students over the Web: The On-Line Campus of Wellington Polytechnic.  Proceedings of 18th World International Council for Distance Education Conference. Pennsylvania: ICDE.

OR

http://www.globe-online.com/philip.uys/www.globe-online.com,philip.uys,icde11997.htm

 

SUPPORTING CYBER STUDENTS OVER THE WEB: THE ON-LINE CAMPUS OF MASSEY UNIVERSITY AT WELLINGTON

Dr Philip Uys

Project Manager : Hypermedia in Distance Education
Senior Lecturer : Educational New Media

Massey University, Wellington, New Zealand

E-mail: philip.uys@globe-online.com

Personal homepage: http://www.globe-online.com/philip.uys

 

 

 

Invitation

If you need assistance in the strategic implementation of e-Learning (networked education/distributed learning) in your institute, you are welcome to contact philip.uys@globe-online.com to discuss your needs.

 

 

 

1. Introduction

The challenge of supporting cyber students over a distance was addressed at Massey University at Wellington by the creation of an On-line Campus in 1996 - more background information can be found on the Web at http://www.wnp.ac.nz/hydi

The project is nick-named "hydi" derived from "hy-permedia in di-stance education".

Key design principles of the On-line Campus were (and are):

* simplicity
* clarity
* practical needs of cyber students and
* full learning support.

The On-line Campus contains the on-line courses as well as all the elements to support our on-line students. The On-line Campus is part of the vision to combine hypermedia on the World Wide Web (WWW) as a distance learning medium with current educational strategies to provide education to both overseas and New Zealand students in an open and flexible manner.

The main aims of the project are to increase

the quality of learningeducational opportunitiesprofitstudent numbers andstaff productivity.

Supporting cyber students included constructing appropriate

communication structures among students as well as between students and lecturersenrolment for the on-line coursesbackground information on the institutedown loading mechanisms for the coursesnavigational paths and other facilities for different learning styleshelp informationproviding an ability to publish directly on the Web from within the On-line Campus.

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2. Communication structures

One of the problems with traditional distance education courses is the isolation that distance education students often experience. They often don't know who their fellow students, previous students or even their lecturers are!

Our attempts to solve this problem are currently as follows:

2.1 One of the standard hyperlinks at the bottom of each Web page in the courses is "Ideas Exchange".

Here students can

* place public messages for other students on a dedicated message board - with or without an e-mail address;

* place public messages for the lecturer on a dedicated message board - with or without an e-mail address;

* send private messages to the lecturer via e-mail.

2.2 Once larger groups ("pockets") of students in certain locations are established, it is envisaged that either lecturers and support staff will visit on-line students (both overseas and New Zealand) or agreements with local tertiary institutes will be made to:

- conduct student group work
- present key lectures and
- address learning problems.

2.3 In some courses, students will be invited/expected to attend annual/semester workshops locally at the Massey University at Wellington.

2.4 Future options to be researched : Internet Relay Chat (IRC), Listservers, Newsgroups, Video-conferencing and phone over the Web.

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3. Enrolment for the on-line courses

The Massey University at Wellington expect students to sign an enrolment form which is a legal document. With the problems surrounding electronic signatures, only an application form is available within the On-line Campus on the Web.

The application form is presented as an HTML form which is sent as e-mail to the relevant administration officer who then generates an enrolment form which is mailed to the prospective student.

Payment can be done via bank transfer or other general international measures for fund transfers. At this stage the On-line Campus is not hosted on a secure server and credit card transactions are therefore not considered to be a secure option. Other forms of "virtual" money will still be investigated, but the more traditional approaches will be used for the foreseeable future.

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4. Background information on the institute

Students often have a desire to find out more about the institute both before they make their choice of where to study as well as afterwards to track new developments.

Prominent hyperlinks in the On-line Campus refer to the Massey University at Wellington Homepage which is a comprehensive guide to the activities, support and courses at the Massey University at Wellington.

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5. Down loading mechanisms for the courses

The pragmatic approach which is being taken in the hydi project led to each on-line course being zipped into a file (in a format appropriate for both PC and Macintosh computers) that can be down-loaded by students onto their hard drives.

This was done to save students Internet access costs and time and frustration of waiting for materials to be down-loaded item per item.

The zipped course file is stored on the Web server in a specially designated FTP (File Transfer Protocol) area which makes it possible for the student to simply take the hyperlink and to indicate where the file must be placed on their own computer.

In conjunction with this, a "Revisions page" exists on the Web where all changes between the making of the course zip files are listed to enable students to down-load these specific amended Web pages.

Students have to be on-line to use Internet related activities in the courses such as investigating other sites from the "Library" section and the communication facilities.

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6. Navigational paths and other facilities for different learning styles

6.1 Navigation

Two basic learning styles were addressed in terms of navigation : the sequential ("narrative") and the random ("constructivist") learning style.

The Web caters very naturally through hyperlinks for the random learner. No strict sequence is built into the courses, although some suggestions of a logical progression are made. The learner can thus take any route through the content and activities; the only fixed requirement is that the assessments need to be completed before credit can be obtained!

For the sequential learner, special measures are taken in our on-line courses.

An overall clickable navigational "course map" which is a graphical presentation of the proposed sequence of the main sections in a course is presented at the start of the course. One of the standard hyperlinks at the bottom of each page within a course is a link to this "map" to help students orientate themselves whenever required.

From the page that contains the "course map", students can also access an "Index" page which contains an extensive list of most of the hyperlinks within the course. The inherent capability of Web browsers to change the colour of all followed links are used here, so that a student can access this page and see exactly which parts of the course have been done and which parts have not been visited. This facility is useful for both the random and the sequential learner.

Within a course, each main section has a clickable navigational "section map". While the student navigate within a section, one of the standard hyperlinks at the bottom of each page within that section is a link to the applicable "section map".

Below the "course map" and each "section map" the graphically represented sections are sequentially listed (and sometimes numbered) as text links. This is done for two reasons:

1. Some students might choose to go through the course without seeing the graphics (standard feature of Web browsers)

2. The inherent capability of Web browsers to change the colour of all followed links are also used here, so that a student can see which parts of the course / section have been done and which parts have not been visited.

6.2 Other facilities

Other facilities in the On-line Campus which were included to support specific learning styles can be described in terms of a common differentiation of learning styles ie pragmatist, activist, reflective and theorist. (It is recognized that every student has a blend of these - as well as other learning styles and approaches).

  • Pragmatist : learning best by understanding / seeing the practical application of the content - a "Gymnasium" section is a standard hyperlink at the bottom of each Web page within courses where students are provided with exercises of both a practical and theoretical nature
  • Activist: learning best when the content contains lots of activities, is exciting and there are a variety of "discoveries" - the "Gymnasium" section also assists this learning style. The Web also naturally lends itself to "discoveries" through hyperlinks - within the course or to external sources. Students can experience excitement through
    • random navigation
    • high level of inter-activity through e-mail, message boards, on-line feedback on assignments as well as
    • the use of multi-media ie graphics, colours, sounds and movement (especially streaming video clips and animated graphics).
  • Reflective: learning best by reflecting on the content - a "Reflection" section is a standard hyperlink at the bottom of each Web page within courses where students are provided with "thinking" exercises - often more advanced questions or points to ponder on. The "Gymnasium" section also assists this learning style. Since on-line communication via hypermedia courses on the Web is often not immediate (except when IRC, phone or video-conferencing over the Web is used), the student has time to reflect before responding to students, lecturers, the content or to the assignments.
  • Theorist: learning best by understanding the principles of theory - a large component of some courses are the narrative elements (ie the instructional pages which consist largely of direct information-giving) and this will satisfy this learning style adequately.

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7. Help information

In the On-line Campus a "Help" section is included to assist students in a variety of areas. A hyperlink to this "Help" section is included at the bottom of each Web page of the On-line Campus for easy access.

Technical issues covered include:

more information on down-loading the zipped course filesetting up the Web browser to send e-maildown-loading applicable plug-ins for the Web browserminimum computer configuration required.

General aspects included are:

  • how to enrol for on-line courses
  • how to communicate on-line with lecturers and other students
  • how to navigate through the course
  • how on-line note-taking may be conducted-at this stage we provide in some cases a notepad facility, or direct students to their own favourite word processor; in all cases we suggest that students use the URL (Universal Resource Location/Locater) of the related course page in their personal notes as the key reference back to the course. A facility which dynamically links personal student notes to Web pages would probably be more ideal.

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8. Providing an ability to publish directly on the Web from within the On-line Campus.

A message board in some courses is available for students to publish completed work on the Web. This feature enables students to:

* have their work critiqued by fellow students
* create a valuable resource for fellow current and future students
* personally experience Web publishing
* identify closer with the course materials and the tertiary institute.

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9. Summary

Supporting cyber students include constructing appropriate

  • communication structures among students as well as between students and lecturers
    - the isolation that distance education students often experience can be resolved very effectively with on-line communication facilities over the Web
  • enrolment for the on-line courses
    - HTML forms can be used to apply and enrol for courses; payment can be done on-line if sufficient security is in place
  • background information on the institute
    - prominent hyperlinks in the On-line Campus refer to the Wellington Polytechnic Homepage which is a comprehensive guide to the activities, support and courses at the polytechnic
  • down loading mechanisms for the courses
    - each on-line course is zipped into a file that can be down-loaded by students onto their hard drives; in conjunction with this, a "Revisions page" exists on the Web
  • navigational paths and other facilities for different learning styles
    - the Web caters very naturally through hyperlinks for the random learner. For the sequential learner, special measures had to be built in. Other facilities were included in the On-line Campus to support the conventional four learning styles (it is recognized that every student has a blend of these - and other - learning styles and approaches)
  • help information
    - easy access is provided to a "Help" section which covers technical and more general issues
  • providing an ability to publish directly on the Web from within the On-line Campus
    - a message board facility is available in some courses for students to publish completed work on the Web.

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